PRIVACY POLICY

The information contained in this website is for general information purposes only. The information is provided by Diana Yanes Consulting®; and while we endeavor to keep the information up to date and correct. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability concerning the website or the information, products, services, or related graphics contained on the website. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Diana Yanes Consulting® takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

This privacy policy sets out how Diana Yanes Consulting®  uses and protects any information provided by the users of this website. 

Diana Yanes Consulting® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used following this privacy statement.

What we collect

We may collect information such as IP addresses, cookie identifiers, website activity while you visit our website. In addition, as part of our marketing efforts we may collect the following information through lead generation forms:

– Name and last name

– Email Address

– Phone Number

– Job title or LinkedIn Bio

– Company Name or Website URL

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

– Internal record keeping

– Possible employment positions. Filling the information does not assure the position, it is attached to a recruiting process.

– We may use the information to improve our products and services.

– We may periodically send promotional emails about special offers or other information which we think you may find interesting, using the email address which you have provided. If you subscribe to our newsletter, you may unsubscribe at any time, either by using the unsubscribe link on the newsletter or contacting us via the email address given on our website.

– From time to time, we may also use your information to contact you for market research purposes.

– We may contact you by email, phone, or mail.

– We may use the information to customize the website according to your interests.

-We may use the information to serve you ads on different platforms (specified below). 

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

COOKIES

In compliance with the provisions of article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, this website informs you, in this section, about the collection policy and cookie processing.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When visitors come to your site, third parties (such as Adroll) may place these cookies on your browser for targeted advertising purposes. 

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies. If you want to opt out of targeted advertising you can do so by modifying your browser setting to block cookies if you prefer. However, this may prevent you from taking full advantage of the website. 

If you are not happy with our use of cookies, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Cookies in DIANA YANES CONSULTING site

Session cookies – We use a session cookie to remember your log-in for you when logging into our Client Area. You can learn more about session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Analysis cookies – They are those that allow us to quantify the number of users and carry out statistical measurement and analysis of the use made by users of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.

Google Analytics – we use this to understand how the Diana Yanes Consulting site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.

Facebook Advertising: We use Facebook advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising.

LinkedIn Advertising: We use LinkedIn advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising.

Twitter Advertising: We use Twitter advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising.

Adroll: We use Adroll advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising.

DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

Visual Website Optimiser: Our website optimizer uses cookies to remember the website for which you searched. This helps it generate the required results.

Mailchimp:  We use the Mailchimp platform to send emails with our Newsletters and other relevant information to previously registered contacts. 

Hotjar: We use this tool to analyze how visitors are navigating our website and collect user feedback. 

Other information we collect

Social buttons. On many of the pages of the Diana Yanes Consulting site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’, and LinkedIn ‘Share’. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of www.dianayanesconsulting.com. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on www.dianayanesconsulting.com site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting www.dianayanesconsulting.com, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services. We use a number of external web services on Diana Yanes Consulting, mostly to display content within our web pages. For example, to display slideshows we sometimes use SlideShare; to show videos we use YouTube and Vimeo. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Email tracking. Some emails that we send you have no tracking in at all, for example personal correspondence or emails with invoices attached. Other emails we send have tracking so that we can tell how much traffic those emails send to our site and we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should unsubscribe from the Diana Yanes Consulting email communications by clicking on the “unsubscribe” or “change preferences” link in any of the emails you received.

Blocking or eliminating cookies

You can allow, block or eliminate cookies that have been installed in your computer by configuring your browsers options.

Most web browsers offer the possibility of allowing, blocking or eliminating the cookies installer on your computer.

Below you can access the settings of the most frequent web browsers to accept, install or disable cookies:

Warnings regarding blocking or eliminating cookies

You can eliminate and block this site’s cookies but part of the site will not work or the quality of the website might be affected.

If you have any questions about our cookie policy, you can contact this website through our contact channels.


Links to other websites

Our website may contain links to other websites of interest. However, once you have clicked on these links to leave our site, you should note that we do not have any control over other websites. Therefore, we are not responsible for the protection and privacy of any information which you provide while visiting such sites. We advise you to exercise caution and look at the privacy statement applicable to the website in question.

Other Terms of Use

This website contains material owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

All trademarks reproduced in this website which are not the property of, or licensed to the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Copyright

Entire contents © 2019 Diana Yanes Consulting. All rights reserved.